How To Fix ID_UK_FOTV007 - Response received from XI(HMRC) to R/3.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ID_UK_FOTV - Message Class for UK (EVAT)

  • Message number: 007

  • Message text: Response received from XI(HMRC) to R/3.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ID_UK_FOTV007 - Response received from XI(HMRC) to R/3. ?

    The SAP error message ID_UK_FOTV007 typically relates to issues encountered when interfacing with HMRC (Her Majesty's Revenue and Customs) in the UK, particularly when using the SAP system for tax-related submissions or communications. This error can occur during the process of sending or receiving data between SAP and HMRC via the XI (Exchange Infrastructure) or PI (Process Integration) middleware.

    Cause:

    The error message ID_UK_FOTV007 generally indicates that there is a problem with the response received from HMRC. This could be due to several reasons, including:

    1. Data Format Issues: The data sent to HMRC may not be in the expected format, leading to a rejection of the response.
    2. Validation Errors: The data may fail validation checks imposed by HMRC, such as incorrect tax codes, missing fields, or invalid values.
    3. Connectivity Issues: There may be network or connectivity issues between the SAP system and HMRC, causing the response to be incomplete or not received at all.
    4. Configuration Errors: Incorrect configuration settings in the SAP system or middleware that affect how data is sent or received.
    5. HMRC System Issues: Sometimes, the issue may originate from HMRC's end, such as system downtime or maintenance.

    Solution:

    To resolve the ID_UK_FOTV007 error, you can take the following steps:

    1. Check the Data Sent: Review the data that was sent to HMRC for any formatting or validation errors. Ensure that all required fields are populated correctly and that the data adheres to HMRC's specifications.

    2. Review Error Logs: Check the error logs in both SAP and the middleware (XI/PI) for more detailed information about the error. This can provide insights into what went wrong.

    3. Test Connectivity: Ensure that there are no network issues preventing communication between SAP and HMRC. You can perform a connectivity test to verify that the systems can communicate.

    4. Configuration Review: Verify the configuration settings in SAP and the middleware. Ensure that all settings related to HMRC integration are correct and up to date.

    5. Contact HMRC Support: If the issue persists and you suspect it may be on HMRC's side, consider reaching out to HMRC support for assistance. They may provide insights into any ongoing issues or changes in their system.

    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates related to this error message. There may be patches or updates that address known issues.

    7. Testing in a Sandbox Environment: If possible, replicate the issue in a test or sandbox environment to troubleshoot without affecting production data.

    Related Information:

    • SAP Documentation: Refer to SAP's official documentation for guidelines on integrating with HMRC and handling tax submissions.
    • HMRC Guidelines: Review HMRC's guidelines for electronic submissions to ensure compliance with their requirements.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the ID_UK_FOTV007 error and implement a suitable solution.

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