How To Fix ID_FI_NORDIC112 - Payment order &1: Customer's name or address is incomplete


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ID_FI_NORDIC - International Development - Edifact in Nordic Countries

  • Message number: 112

  • Message text: Payment order &1: Customer's name or address is incomplete

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ID_FI_NORDIC112 - Payment order &1: Customer's name or address is incomplete ?

    The SAP error message ID_FI_NORDIC112 indicates that there is an issue with the payment order due to incomplete customer information, specifically the customer's name or address. This error typically arises in the context of financial transactions, such as payment processing, where complete and accurate customer details are essential for compliance and successful transaction execution.

    Cause:

    1. Incomplete Customer Data: The customer's name or address fields in the master data are not fully populated. This could be due to missing fields or incorrect formatting.
    2. Data Entry Errors: During the creation or update of customer records, some fields may have been left blank or incorrectly filled.
    3. Integration Issues: If the customer data is being pulled from another system, there may be synchronization issues leading to incomplete data.
    4. Country-Specific Requirements: Certain countries have specific requirements for customer information that must be met for payment processing.

    Solution:

    1. Check Customer Master Data:

      • Navigate to the customer master data in SAP (transaction code XD03 for display).
      • Verify that all required fields for the customer's name and address are filled out completely.
      • Ensure that the address format complies with local regulations.
    2. Update Incomplete Fields:

      • If any fields are found to be incomplete, update them with the necessary information.
      • Ensure that the name and address fields are correctly formatted and contain all required components (e.g., street, city, postal code).
    3. Review Payment Order:

      • After updating the customer data, review the payment order that triggered the error.
      • Attempt to process the payment order again to see if the issue is resolved.
    4. Consult Documentation:

      • Refer to SAP documentation or your organization's guidelines for any specific requirements related to customer data for payment processing.
    5. Contact Support:

      • If the issue persists after verifying and updating the customer data, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    Related Information:

    • Transaction Codes:
      • XD03 - Display Customer Master
      • FD03 - Display Customer (Financial Accounting)
    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
    • Data Validation: Implement data validation checks in your processes to ensure that customer information is complete before attempting to create payment orders.

    By ensuring that customer data is complete and accurate, you can prevent this error from occurring in the future.

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