How To Fix ID_FI_NORDIC031 - Security error: Sender ID is incorrect. Contact your bank


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ID_FI_NORDIC - International Development - Edifact in Nordic Countries

  • Message number: 031

  • Message text: Security error: Sender ID is incorrect. Contact your bank

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ID_FI_NORDIC031 - Security error: Sender ID is incorrect. Contact your bank ?

    The SAP error message ID_FI_NORDIC031, which states "Security error: Sender ID is incorrect. Contact your bank," typically occurs in the context of electronic banking or payment processing within the SAP system, particularly in Nordic countries where specific banking standards and protocols are followed.

    Cause:

    1. Incorrect Sender ID: The most common cause of this error is that the Sender ID (also known as the Bank Identifier or similar) configured in your SAP system does not match the one recognized by your bank. This could be due to:

      • Typographical errors in the configuration.
      • Changes made by the bank to the Sender ID that have not been updated in your SAP system.
      • Using an outdated or incorrect Sender ID format.
    2. Bank Configuration Issues: Sometimes, the issue may arise from the bank's side, where they have updated their systems or protocols, and your current configuration does not comply with their requirements.

    3. Authorization Issues: There may be authorization issues related to the user or the system trying to send the payment, which could lead to the Sender ID being rejected.

    Solution:

    1. Verify Sender ID: Check the Sender ID configured in your SAP system against the one provided by your bank. Ensure that it is entered correctly without any typographical errors.

    2. Update Configuration: If the bank has changed the Sender ID or if you have recently opened a new account, update the Sender ID in your SAP configuration accordingly. This can usually be done in the transaction code related to bank configuration (e.g., OBPM1 for bank master data).

    3. Contact Your Bank: If you are unsure about the correct Sender ID or if you suspect that there have been changes on the bank's side, contact your bank's support or relationship manager for clarification and assistance.

    4. Check User Authorizations: Ensure that the user or system account sending the payment has the necessary authorizations to use the specified Sender ID.

    5. Test Transactions: After making the necessary changes, perform a test transaction to ensure that the error has been resolved.

    Related Information:

    • SAP Notes: Check SAP Notes related to electronic banking and payment processing for any updates or patches that may address this issue.
    • Documentation: Review the SAP documentation for electronic bank communication (e.g., using the Bank Communication Management module) for best practices and configuration guidelines.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • OBPM1: For maintaining bank master data.
      • FBZP: For payment program configuration.
      • OBPM4: For managing payment methods.

    By following these steps, you should be able to resolve the ID_FI_NORDIC031 error and ensure smooth electronic payment processing in your SAP system.

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