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Message type: E = Error
Message class: ICRC_WD_UI - ICR UI Message Class
Message number: 009
Message text: Enter a valid customer from company's perspective
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ICRC_WD_UI009
- Enter a valid customer from company's perspective ?The SAP error message ICRC_WD_UI009 ("Enter a valid customer from company's perspective") typically occurs in the context of SAP applications that involve customer data, such as SAP CRM or SAP S/4HANA. This error indicates that the system is unable to recognize the customer you are trying to enter or process, likely due to issues with the customer master data or the context in which the customer is being used.
Causes:
- Invalid Customer ID: The customer ID entered does not exist in the system or is not valid for the company code or sales area you are working with.
- Customer Data Incomplete: The customer master data may be incomplete or not properly set up for the specific company code or sales area.
- Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP.
- Authorization Issues: The user may not have the necessary authorizations to access the customer data.
- Company Code Restrictions: The customer may not be assigned to the company code you are currently working with.
Solutions:
- Verify Customer ID: Check the customer ID you are entering to ensure it is correct and exists in the system. You can do this by using transaction codes like
XD03
(Display Customer) orVD03
(Display Customer - Sales Area).- Check Customer Master Data: Ensure that the customer master data is complete and correctly set up for the relevant company code and sales area. You may need to create or update the customer data using transaction codes like
XD01
(Create Customer) orVD01
(Create Customer - Sales Area).- Review Company Code Assignment: Make sure that the customer is assigned to the correct company code. This can be checked in the customer master data.
- Check Authorizations: Ensure that you have the necessary authorizations to access and modify customer data. If not, contact your system administrator.
- Consult with IT Support: If the issue persists, it may be beneficial to consult with your IT support team or SAP Basis team to investigate any underlying issues with the system or data synchronization.
Related Information:
XD01
, XD02
, XD03
, VD01
, VD02
, and VD03
.By following these steps, you should be able to identify and resolve the issue causing the error message ICRC_WD_UI009.
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