How To Fix ICM032 - ICM not available (check configuration)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICM - Messages for ICM Monitor

• Message number: 032

• Message text: ICM not available (check configuration)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICM032 - ICM not available (check configuration) ?

  The SAP error message ICM032: ICM not available (check configuration) typically indicates that the Internet Communication Manager (ICM) is not running or is not properly configured. The ICM is responsible for handling HTTP(S) requests in SAP systems, and if it is not available, users will not be able to access web-based applications or services.
  Causes:
  
  ICM Not Started: The ICM process may not be running. This can happen if the SAP system has not been started correctly or if the ICM has crashed.
  Configuration Issues: There may be misconfigurations in the ICM settings in the SAP profile or in the transaction codes used to manage ICM.
  Network Issues: There could be network-related issues preventing access to the ICM.
  Port Conflicts: The ports configured for the ICM may be in use by another application or service.
  Resource Limitations: The server may be running low on resources (CPU, memory), causing the ICM to fail to start.
  
  Solutions:
  
  
  Check ICM Status:
  
  Use transaction SMICM to check the status of the ICM. You can see if it is running and view logs for any errors.
  If it is not running, you can start it from this transaction.
  
  
  
  Review Configuration:
  
  Check the ICM configuration in the instance profile (usually found in the instance profile file or via transaction RZ10).
  Ensure that the parameters related to ICM (like icm/server_port_0, icm/HTTP/port, etc.) are correctly set.
  
  
  
  Check Logs:
  
  Review the ICM logs for any error messages that might indicate what went wrong. You can find logs in the dev_icm file or through transaction SMICM.
  
  
  
  Restart the SAP System:
  
  If the ICM is not starting due to resource issues or other transient problems, a restart of the SAP system may resolve the issue.
  
  
  
  Check Network Configuration:
  
  Ensure that the network settings are correct and that there are no firewall rules blocking access to the ICM ports.
  
  
  
  Check for Port Conflicts:
  
  Use tools like netstat to check if the ports configured for ICM are already in use by another process.
  
  
  
  System Resources:
  
  Monitor system resources to ensure that the server has enough CPU and memory available for the ICM to start.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SMICM: Internet Communication Manager monitoring and administration.
  RZ10: Profile maintenance.
  RZ11: Display and change profile parameters.
  
  
  
  ICM Parameters:
  
  icm/server_port_0: Defines the port for HTTP communication.
  icm/HTTP/port: Defines the HTTP port for ICM.
  
  
  
  SAP Notes: Check SAP Notes related to ICM issues for specific patches or updates that may resolve known issues.
  
  
  If the problem persists after trying the above solutions, it may be necessary to consult with SAP support or your system administrator for further assistance.