How To Fix ICLX_XI052 - Error in claim creation (rc=2); notice of loss & in suspense version

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLX_XI - FS-CM: XI Processes

• Message number: 052

• Message text: Error in claim creation (rc=2); notice of loss & in suspense version

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLX_XI052 - Error in claim creation (rc=2); notice of loss & in suspense version ?

  The SAP error message ICLX_XI052, which indicates "Error in claim creation (rc=2); notice of loss & in suspense version," typically occurs in the context of the SAP Claims Management module. This error can arise during the process of creating a claim, particularly when there are issues with the data or configuration related to the claim or the notice of loss.
  Causes:
  
  Data Issues: There may be missing or incorrect data in the claim or notice of loss that prevents successful creation.
  Configuration Problems: The configuration settings for the claims management module may not be set up correctly, leading to errors during claim processing.
  Suspense Version: The error message mentions "suspense version," which suggests that the claim is in a state that requires further processing or validation before it can be finalized.
  Authorization Issues: The user may not have the necessary permissions to create or process claims.
  Integration Issues: If the claim creation process involves integration with other systems (e.g., external databases or services), there may be issues with the data exchange.
  
  Solutions:
  
  Check Data Completeness: Review the data entered for the claim and the notice of loss. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Configuration Settings: Verify the configuration settings in the SAP Claims Management module. Ensure that all necessary settings for claim creation are properly configured.
  Examine Suspense Version: Investigate the status of the claim in the suspense version. Determine if there are any pending actions or validations that need to be addressed before the claim can be processed.
  User Authorization: Ensure that the user attempting to create the claim has the appropriate authorizations and roles assigned in SAP.
  Check Integration Points: If the claim creation process involves integration with other systems, check for any errors or issues in the data exchange process. Ensure that all interfaces are functioning correctly.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Claims Management for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the ICLX_XI052 error and implement a solution to resolve it.