How To Fix ICLX_API020 - Enter other search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLX_API - Messages Claims Management API Layer

• Message number: 020

• Message text: Enter other search criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLX_API020 - Enter other search criteria ?

  The SAP error message ICLX_API020: Enter other search criteria typically occurs in the context of the SAP Insurance module, particularly when using the Insurance Contract Management (ICM) functionalities. This error indicates that the system requires additional search criteria to narrow down the results for a query or operation you are trying to perform.
  Cause:
  The error is triggered when the search parameters provided are insufficient for the system to return a meaningful result. This can happen in various scenarios, such as:
  
  Insufficient Input: The user has not provided enough information in the search fields.
  Ambiguous Search: The search criteria entered may match multiple records, and the system cannot determine which one to display or process.
  Mandatory Fields Missing: Certain fields that are required for the search may not have been filled out.
  
  Solution:
  To resolve the ICLX_API020 error, you can take the following steps:
  
  
  Review Search Criteria: Ensure that you have filled in all necessary fields. Check if there are any mandatory fields that you might have missed.
  
  
  Add More Specific Criteria: If possible, add more specific search criteria to narrow down the results. This could include:
  
  Contract number
  Customer ID
  Policy type
  Date ranges
  Other relevant filters
  
  
  
  Check for Valid Values: Make sure that the values you are entering in the search fields are valid and exist in the system.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction or function you are using to understand the required fields better.
  
  
  Contact Support: If you are still unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to insurance contract management, such as ICLX or others.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Guides: Review user guides or training materials specific to the Insurance module for best practices on entering search criteria.
  
  By following these steps, you should be able to address the error and successfully perform the desired operation in SAP.