How To Fix ICLWD002 - No claims found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLWD - Messages for ABAP WD UI

• Message number: 002

• Message text: No claims found

What causes this issue?

No claims were found for the search criteria you entered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your search criteria.
Remove individual search criteria to keep the search more general
Use the wildcard '*' with individual search criteria, such as first name
or last name. Keep in mind that this can increase the search time quite
considerably.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLWD002 - No claims found ?

  The SAP error message ICLWD002: No claims found typically occurs in the context of the SAP Claims Management module. This error indicates that the system could not find any claims that match the criteria specified in the transaction or report you are trying to execute.
  Causes:
  
  Incorrect Selection Criteria: The parameters you entered (such as date range, claim status, or claim type) may not match any existing claims in the system.
  Data Not Yet Entered: There may be no claims entered into the system for the specified criteria.
  Authorization Issues: The user may not have the necessary authorizations to view the claims.
  Data Synchronization Issues: If the system is integrated with other systems, there may be a delay or issue in data synchronization.
  Filters Applied: There may be filters applied in the report or transaction that are too restrictive.
  
  Solutions:
  
  Check Selection Criteria: Review and adjust the selection criteria you are using to ensure they are correct and broad enough to capture existing claims.
  Verify Data Entry: Ensure that claims have been entered into the system. You may need to check with your team or the relevant department.
  Review Authorizations: Confirm that you have the necessary permissions to view claims. If not, contact your system administrator to request access.
  Check for Filters: If you are using a report or transaction with filters, try removing or adjusting them to see if claims appear.
  Data Synchronization: If your SAP system is integrated with other systems, check for any synchronization issues that may be preventing claims from appearing.
  Consult Documentation: Refer to SAP documentation or help resources for additional troubleshooting steps specific to your version of SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Claims Management, such as ICLM (Claims Management) or ICLD (Claims Data).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message.
  User Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered the same issue.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.