How To Fix ICLPOLS020 - Benefits/services/fees catalog &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLPOLS - Policy Snapshot

• Message number: 020

• Message text: Benefits/services/fees catalog &1 does not exist

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLPOLS020 - Benefits/services/fees catalog &1 does not exist ?

  The SAP error message ICLPOLS020 indicates that the benefits/services/fees catalog specified (denoted by &1) does not exist in the system. This error typically arises in the context of SAP's Insurance or Benefits Management modules, where specific catalogs are used to define various services or benefits associated with policies.
  Cause:
  
  Catalog Not Created: The specified catalog has not been created in the system.
  Incorrect Catalog ID: The catalog ID provided in the transaction or configuration is incorrect or misspelled.
  Data Migration Issues: If data was migrated from another system, the catalog may not have been included in the migration.
  Configuration Issues: The system may not be properly configured to recognize the catalog due to missing settings or incomplete configuration.
  
  Solution:
  
  
  Check Catalog Existence:
  
  Navigate to the relevant transaction in SAP (e.g., transaction codes like ICL1 for creating catalogs) and verify if the catalog exists.
  If it does not exist, you will need to create it.
  
  
  
  Create the Catalog:
  
  If the catalog is missing, you can create it using the appropriate transaction code (e.g., ICL1).
  Ensure that you fill in all required fields and save the new catalog.
  
  
  
  Verify Catalog ID:
  
  Double-check the catalog ID you are using in your transaction or configuration. Ensure there are no typos or incorrect references.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to benefits/services/fees catalogs in the SAP system. Ensure that all necessary settings are in place.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific instructions on managing catalogs in your version of SAP.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing catalogs, such as ICL1 (Create Catalog), ICL2 (Change Catalog), and ICL3 (Display Catalog).
  SAP Notes: Search for SAP Notes related to this error message for additional troubleshooting steps or patches.
  User Roles: Ensure that you have the necessary permissions to create or modify catalogs in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.