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How To Fix ICLPOLS016 - Business partner &1 (insured object &2) does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICLPOLS - Policy Snapshot

  • Message number: 016

  • Message text: Business partner &1 (insured object &2) does not exist

  • Show details Hide details
  • What causes this issue?

    Business partner &V1& should be read for insured object &v2&, but this
    business partner does not exist in the database.

    System Response

    Processing is cancelled.

    How to fix this error?

    Send an error message to SAP, as there is a data inconsistency here.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICLPOLS016 - Business partner &1 (insured object &2) does not exist ?

    The SAP error message ICLPOLS016 indicates that a specific business partner (BP) associated with an insured object does not exist in the system. This error typically arises in the context of insurance-related transactions, where the system is trying to reference a business partner that has not been defined or is not active in the system.

    Cause:

    1. Missing Business Partner: The business partner (BP) referenced in the transaction does not exist in the system.
    2. Inactive Business Partner: The business partner exists but is marked as inactive.
    3. Incorrect Data Entry: There may be a typographical error in the business partner ID or the insured object ID.
    4. Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing data.
    5. Configuration Issues: The configuration settings for business partners or insured objects may not be set up correctly.

    Solution:

    1. Verify Business Partner:

      • Check if the business partner ID exists in the system. You can do this by navigating to the Business Partner transaction (BP) and searching for the ID.
      • If the business partner does not exist, you will need to create it.
    2. Check Status:

      • If the business partner exists, ensure that it is active. You can check the status in the Business Partner transaction (BP) and activate it if necessary.
    3. Correct Data Entry:

      • Double-check the business partner ID and the insured object ID for any typographical errors. Ensure that the IDs are entered correctly in the transaction.
    4. Data Synchronization:

      • If your SAP system is integrated with other systems (like CRM or external databases), ensure that the data is synchronized properly. You may need to run data synchronization jobs or check for any errors in the integration process.
    5. Configuration Review:

      • Review the configuration settings related to business partners and insured objects in the SAP system. Ensure that all necessary settings are correctly configured.
    6. Consult Documentation:

      • Refer to SAP documentation or help resources for additional guidance on managing business partners and insured objects.

    Related Information:

    • Transaction Codes: You may use transaction codes like BP (Business Partner) to manage business partner data.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to resolve the ICLPOLS016 error and ensure that the business partner and insured object are correctly set up in your SAP system.

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