How To Fix ICLPOLS004 - Only one field name or one user-defined text is possible per priority

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLPOLS - Policy Snapshot

• Message number: 004

• Message text: Only one field name or one user-defined text is possible per priority

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLPOLS004 - Only one field name or one user-defined text is possible per priority ?

  The SAP error message ICLPOLS004 indicates that there is an issue with the configuration of priority settings in the SAP system, specifically in the context of the "ICL" (Insurance Claims Management) module. This error occurs when you attempt to assign more than one field name or user-defined text to a single priority level, which is not allowed.
  Cause:
  The error is triggered when:
  
  You have defined multiple field names or user-defined texts for a single priority in the configuration settings.
  The system expects only one field name or one user-defined text per priority level, and the current configuration violates this rule.
  
  Solution:
  To resolve the error, you need to check and correct the configuration settings related to priorities in the ICL module. Here are the steps you can follow:
  
  
  Access the Configuration:
  
  Go to the relevant configuration transaction in SAP (usually through SPRO).
  Navigate to the section where you define priorities for the ICL module.
  
  
  
  Review Priority Settings:
  
  Look for the specific priority that is causing the error.
  Check if there are multiple field names or user-defined texts assigned to that priority.
  
  
  
  Correct the Configuration:
  
  If you find multiple entries, you need to remove the extra field names or user-defined texts so that only one remains for that priority.
  Ensure that each priority has a unique field name or user-defined text.
  
  
  
  Save Changes:
  
  After making the necessary adjustments, save your changes.
  
  
  
  Test the Configuration:
  
  After saving, test the configuration to ensure that the error no longer appears and that the system behaves as expected.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files related to the ICL module for more detailed information on configuring priorities.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this error or provide additional guidance.
  Community Forums: Consider visiting SAP community forums or discussion boards where other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to resolve the ICLPOLS004 error and ensure that your priority settings are correctly configured in the SAP system.