How To Fix ICLN01108 - Enter an incident type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLN01 - ICL FNOL, General Messages

• Message number: 108

• Message text: Enter an incident type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLN01108 - Enter an incident type ?

  The SAP error message ICLN01108 indicates that the system requires you to enter an incident type when trying to create or process an incident in the SAP system. This error typically occurs in the context of SAP's Incident Management or similar modules where incident types are predefined categories that help classify and manage incidents effectively.
  Cause:
  The primary cause of this error is that the user has not selected or entered a valid incident type in the relevant field. Incident types are essential for categorizing incidents, and the system requires this information to proceed with the incident management process.
  Solution:
  To resolve the error ICLN01108, follow these steps:
  
  
  Check the Incident Type Field: Ensure that you have selected an appropriate incident type from the dropdown menu or entered it correctly in the designated field.
  
  
  Review Configuration: If you are an administrator or have access to configuration settings, verify that the incident types are correctly defined in the system. You can check this in the customizing settings under the relevant module (e.g., SAP Solution Manager).
  
  
  User Permissions: Ensure that your user role has the necessary permissions to view and select incident types. If you suspect permission issues, contact your system administrator.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to incident management for guidance on the required fields and their configurations.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  Incident Management: This is a part of IT Service Management (ITSM) in SAP, which helps organizations manage incidents effectively.
  Configuration of Incident Types: Incident types can often be configured in the SAP system to suit the organization's needs. This includes defining the types, descriptions, and any associated workflows.
  SAP Notes: Check SAP Notes for any updates or patches that might address issues related to incident types or the incident management process.
  
  By ensuring that an incident type is selected and properly configured, you should be able to resolve the error and continue with your incident management tasks.