How To Fix ICLL_CUSTOMIZING011 - No reasons exist for locks in collections/disbursements system

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLL_CUSTOMIZING - Message Class for Customizing

• Message number: 011

• Message text: No reasons exist for locks in collections/disbursements system

What causes this issue?

In Customizing, no reason has been defined for a lock in the collections
and disbursements system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_SYSTEMADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Execute IMG activity <ZK>Define Reasons for Locks in Collections/
Disbursements System</>.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLL_CUSTOMIZING011 - No reasons exist for locks in collections/disbursements system ?

  The SAP error message ICLL_CUSTOMIZING011 indicates that there are no reasons defined for locks in the collections/disbursements system. This typically occurs in the context of the SAP Collections Management (ICL) module, which is used for managing customer collections and disbursements.
  Cause:
  The error is caused by the absence of defined lock reasons in the customizing settings of the collections/disbursements system. Lock reasons are necessary for the system to understand why a particular item is locked and to manage the workflow accordingly.
  Solution:
  To resolve this error, you need to define lock reasons in the customizing settings. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Navigate to the customizing transaction by entering SPRO in the command field and pressing Enter.
  
  
  
  Follow the Path:
  
  In the SAP Reference IMG, navigate to:
  Financial Supply Chain Management -> Collections Management -> Basic Settings -> Define Reasons for Locks
  
  
  
  
  Define Lock Reasons:
  
  In the "Define Reasons for Locks" section, you can create new entries for lock reasons.
  Click on "New Entries" to add a new lock reason.
  Fill in the required fields, such as the lock reason code and description.
  
  
  
  Save Changes:
  
  After entering the necessary information, save your changes.
  
  
  
  Test the Configuration:
  
  After defining the lock reasons, test the functionality to ensure that the error message no longer appears.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on Collections Management and customizing settings.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, ICL1, and others related to collections management.
  Support: If the issue persists after defining lock reasons, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the error message ICLL_CUSTOMIZING011 and ensure that your collections/disbursements system functions correctly.