How To Fix ICLE_DI036 - System unable to find any valid claim bundle number during direct input


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICLE_DI - Messages for Direct Input Mode

  • Message number: 036

  • Message text: System unable to find any valid claim bundle number during direct input

  • Show details Hide details
  • What causes this issue?

    The system cannot determine any valid claim bundle number during direct
    input processing.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    INCLUDE ISIS_OSS OBJECT DOKU ID TX

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICLE_DI036 - System unable to find any valid claim bundle number during direct input ?

    The SAP error message ICLE_DI036, which states "System unable to find any valid claim bundle number during direct input," typically occurs in the context of processing claims in SAP, particularly when using direct input methods for data entry. This error indicates that the system cannot locate a valid claim bundle number that matches the input data.

    Causes:

    1. Invalid Claim Bundle Number: The claim bundle number provided in the input data may not exist in the system or may have been entered incorrectly.
    2. Data Inconsistency: There may be inconsistencies in the data being uploaded, such as missing or incorrect fields that are required for the claim bundle.
    3. Authorization Issues: The user may not have the necessary permissions to access the claim bundle data.
    4. Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, preventing the system from recognizing valid claim bundles.
    5. Timing Issues: The claim bundle may not yet be available in the system if it was recently created or modified.

    Solutions:

    1. Verify Claim Bundle Number: Check the claim bundle number in the SAP system to ensure it exists and is valid. Make sure there are no typographical errors in the input data.
    2. Check Input Data: Review the data being uploaded for completeness and accuracy. Ensure that all required fields are filled out correctly.
    3. User Authorization: Confirm that the user performing the direct input has the necessary authorizations to access and process claim bundles.
    4. Configuration Review: Consult with your SAP Basis or configuration team to ensure that the system settings related to claim processing are correctly configured.
    5. Timing Check: If the claim bundle was recently created, wait for a short period and try the input again to see if the bundle becomes available.
    6. Consult Documentation: Refer to SAP documentation or help resources for specific details on the claim bundle process and any prerequisites that may need to be met.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., for claim processing) that may help in verifying the status of claim bundles.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to identify the cause of the ICLE_DI036 error and implement a solution to resolve it.

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