How To Fix ICLE_DI024 - &1: Payment reference invalid; assignment claim &2, subclaim &3 missing

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLE_DI - Messages for Direct Input Mode

• Message number: 024

• Message text: &1: Payment reference invalid; assignment claim &2, subclaim &3 missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLE_DI024 - &1: Payment reference invalid; assignment claim &2, subclaim &3 missing ?

  The SAP error message ICLE_DI024 indicates that there is an issue with a payment reference in the context of claims processing. Specifically, it suggests that the assignment claim and subclaim associated with the payment reference are missing or invalid. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  Missing Assignment Claim/Subclaim: The payment reference you are trying to use does not have a corresponding assignment claim or subclaim in the system.
  Incorrect Payment Reference: The payment reference entered may be incorrect or not properly formatted.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the database or issues with the integration of different modules.
  Configuration Issues: There could be configuration settings in the SAP system that are not set up correctly for handling claims and payments.
  
  Solution:
  
  Verify Payment Reference: Check the payment reference you are using to ensure it is correct and corresponds to an existing claim and subclaim.
  Check Claims/Subclaims: Look up the assignment claim and subclaim in the system to confirm they exist and are active. If they are missing, you may need to create them or correct any discrepancies.
  Data Consistency Check: Run consistency checks in the system to identify any missing or inconsistent data related to claims and payments.
  Review Configuration: Ensure that the configuration settings for claims processing and payment handling are correctly set up in your SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling claims and payments in your version of SAP.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., for claims processing) that may help you navigate the system more effectively.
  User Roles and Permissions: Ensure that the user has the necessary permissions to access and modify claims and payment information.
  Training and Documentation: Review any training materials or documentation related to claims processing in your organization to ensure compliance with internal procedures.
  
  By following these steps, you should be able to identify the root cause of the ICLE_DI024 error and implement a solution to resolve it.