How To Fix ICLE_DI021 - &1: Settlement number '&2' must start with '#'

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLE_DI - Messages for Direct Input Mode

• Message number: 021

• Message text: &1: Settlement number '&2' must start with '#'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLE_DI021 - &1: Settlement number '&2' must start with '#' ?

  The SAP error message ICLE_DI021 indicates that there is an issue with the format of a settlement number in the system. Specifically, the error states that the settlement number must start with the character '#'. This error typically occurs in the context of settlement processing, particularly in the SAP Convergent Charging (SAP CC) or similar modules where settlement numbers are used.
  Cause:
  
  Incorrect Format: The settlement number provided does not start with the required '#' character. This is a validation rule enforced by the system to ensure that settlement numbers follow a specific format.
  Data Entry Error: The user may have entered the settlement number incorrectly, omitting the '#' character.
  Integration Issues: If the settlement number is being generated or passed from another system or module, there may be an issue with how the number is formatted or transmitted.
  
  Solution:
  
  Check the Settlement Number: Verify the settlement number being used in the transaction. Ensure that it starts with the '#' character.
  Correct Data Entry: If the number was entered manually, correct it to include the '#' at the beginning.
  Review Integration Logic: If the settlement number is generated by another system or module, review the logic to ensure it formats the number correctly before sending it to SAP.
  Consult Documentation: Refer to SAP documentation or configuration guides related to settlement processing to understand the expected format and any additional requirements.
  Testing: After making corrections, test the transaction again to ensure that the error does not reoccur.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error message.
  Transaction Codes: Familiarize yourself with the transaction codes related to settlement processing in SAP, as this may help in troubleshooting.
  User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to perform settlement operations, as sometimes access issues can lead to unexpected errors.
  SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP support team or consult with an SAP expert for further assistance.