How To Fix ICLE01154 - Internal error: OK code on discount dialog box has not been processed

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLE01 - ICL Event, General Messages

• Message number: 154

• Message text: Internal error: OK code on discount dialog box has not been processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLE01154 - Internal error: OK code on discount dialog box has not been processed ?

  The SAP error message ICLE01154, which states "Internal error: OK code on discount dialog box has not been processed," typically occurs in the context of sales and distribution processes, particularly when dealing with discounts in sales orders or billing documents. This error can arise due to various reasons, including configuration issues, program errors, or data inconsistencies.
  Causes:
  
  Configuration Issues: There may be a misconfiguration in the pricing procedure or discount settings in the SAP system.
  Program Errors: There could be a bug or an unhandled exception in the SAP program that processes the discount dialog.
  Data Inconsistencies: Inconsistent or incorrect data in the master data (like customer or material master) or transaction data can lead to this error.
  User Exits or Enhancements: Custom code or enhancements that interfere with the standard processing of discounts may cause this error.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the pricing procedure and ensure that all necessary conditions for discounts are correctly configured.
  Verify that the discount types and their respective settings are properly maintained in the system.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program flow when the error occurs. This may help identify the exact point of failure.
  Look for any custom code or user exits that might be affecting the discount processing.
  
  
  
  Data Validation:
  
  Check the master data for the customer and material involved in the transaction. Ensure that all relevant fields are filled out correctly.
  Validate the transaction data to ensure there are no inconsistencies or missing information.
  
  
  
  SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce the error, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to pricing and discounts, such as VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition).
  Documentation: Review SAP documentation related to pricing procedures and discount handling in the Sales and Distribution module.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the ICLE01154 error in your SAP system.