How To Fix ICLE01071 - You are not allowed to change incident type (already used by other claim)

ICLE01071 - Overview

• Message type: E = Error

• Message class: ICLE01 - ICL Event, General Messages

• Message number: 071

• Message text: You are not allowed to change incident type (already used by other claim)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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ICLE01071 - Details

• The SAP error message ICLE01071 indicates that you are trying to change the incident type of a claim that has already been associated with another incident type. This typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Claims Management, where incidents and claims are managed.
  
  Cause:
  
  Incident Type Locking: The incident type you are trying to change is already linked to another claim or incident, which prevents modifications to maintain data integrity.
  Business Rules: There may be business rules or configurations in place that restrict changes to certain fields once a claim has been processed or saved.
  Status of the Claim: The status of the claim may not allow for changes to the incident type. For example, if the claim is already in a processed or closed state, changes may be restricted.
  
  
  Solution:
  
  Check Claim Status: Verify the status of the claim. If it is in a status that does not allow