How To Fix ICLE01047 - &1 is not a permitted incident type; use the input help

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLE01 - ICL Event, General Messages

• Message number: 047

• Message text: &1 is not a permitted incident type; use the input help

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLE01047 - &1 is not a permitted incident type; use the input help ?

  The SAP error message ICLE01047 indicates that the incident type you are trying to use is not permitted in the context of the operation you are performing. This typically occurs in the context of incident management or service request handling within SAP systems, particularly in modules related to customer service or support.
  Cause:
  
  Invalid Incident Type: The incident type you are trying to use is not defined or is not allowed for the specific transaction or process you are working on.
  Configuration Issues: The incident type may not be configured correctly in the system, or it may not be assigned to the relevant organizational units or processes.
  Authorization Issues: The user may not have the necessary authorizations to use the specified incident type.
  
  Solution:
  
  Check Incident Type: Use the input help (F4) to select a valid incident type. Ensure that the type you are trying to use is appropriate for the context.
  Configuration Review: If you have access to the configuration settings, check the configuration for incident types in the relevant customizing settings (transaction SPRO). Ensure that the incident type is defined and active.
  Authorization Check: Verify that your user role has the necessary permissions to access the incident type. You may need to contact your SAP security administrator to check your authorizations.
  Consult Documentation: Refer to the SAP documentation or help files for the specific module you are working with to understand the valid incident types and their configurations.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or ICL for incident management to access the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the ICLE01047 error and proceed with your work in the SAP system.