How To Fix ICLCUST887 - Coverage type &1 benefit type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 887

• Message text: Coverage type &1 benefit type &2

What causes this issue?

This entry is still being used in other tables. Items marked yellow
have inactive generations or versions, and those marked red have at
least one active version.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Check the internal claim types in Customizing.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST887 - Coverage type &1 benefit type &2 ?

  The SAP error message ICLCUST887 typically relates to issues in the configuration of insurance coverage types and benefit types within the SAP system, particularly in the context of the SAP Insurance module (ICM - Insurance Contract Management).
  Cause:
  The error message ICLCUST887 indicates that there is a mismatch or an inconsistency in the configuration of the coverage type and benefit type specified in the system. This could be due to:
  
  Incorrect Configuration: The coverage type and benefit type may not be properly configured in the system.
  Missing Entries: There may be missing entries in the customizing settings for the specific coverage type or benefit type.
  Incompatibility: The combination of the specified coverage type and benefit type may not be valid or allowed in the system.
  
  Solution:
  To resolve the ICLCUST887 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate to the relevant area for insurance and check the configuration for coverage types and benefit types.
  Ensure that the coverage type &1 and benefit type &2 are correctly defined and linked.
  
  
  
  Validate Entries:
  
  Ensure that the entries for the coverage type and benefit type exist in the system.
  Check if there are any specific dependencies or rules that need to be satisfied for the combination of these types.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help files related to insurance configuration to understand the requirements for coverage and benefit types.
  
  
  
  Test with Different Combinations:
  
  If possible, test with different combinations of coverage and benefit types to identify if the issue is specific to certain types.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the configuration and entries, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), OICL (Insurance Contract Management), and others that may be useful for configuration checks.
  SAP Notes: Search for SAP Notes related to ICLCUST887 for any known issues or patches that may address the error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLCUST887 error in your SAP system.