How To Fix ICLCUST564 - Policy product: Dependent table has not been entered

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 564

• Message text: Policy product: Dependent table has not been entered

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST564 - Policy product: Dependent table has not been entered ?

  The SAP error message ICLCUST564, which states "Policy product: Dependent table has not been entered," typically occurs in the context of configuring insurance products within the SAP system, particularly in the SAP Insurance module (SAP FS-CD or SAP FS-ICM). This error indicates that a required dependent table for a policy product has not been specified or is missing.
  Cause:
  
  Missing Configuration: The dependent table that is required for the policy product has not been defined in the system.
  Incorrect Settings: There may be incorrect or incomplete settings in the configuration of the policy product.
  Data Inconsistency: There could be inconsistencies in the data that prevent the system from recognizing the dependent table.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the policy product in the SAP system.
  Ensure that all required dependent tables are correctly defined and linked to the policy product.
  
  
  
  Define Dependent Tables:
  
  If the dependent table is missing, you will need to create or define it in the system. This can typically be done through the customizing transaction codes related to insurance products.
  Use transaction codes like SPRO to access the configuration settings and navigate to the relevant sections for policy products.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help files related to the specific insurance module you are using. This can provide insights into the required configurations and dependent tables.
  
  
  
  Testing:
  
  After making the necessary changes, test the configuration by attempting to create or modify a policy product to ensure that the error no longer occurs.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking the configuration and making necessary adjustments, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), ICL1 (Insurance Contract Management), and others that pertain to policy product configuration.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Training and Documentation: Consider training sessions or workshops on SAP Insurance modules to better understand the configuration and management of policy products.
  
  By following these steps, you should be able to resolve the ICLCUST564 error and ensure that your policy product is correctly configured in the SAP system.