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How To Fix ICLCUST512 - (&1 lines) Policy product version is consistent


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICLCUST - Checking Customizing Tables

  • Message number: 512

  • Message text: (&1 lines) Policy product version is consistent

  • Show details Hide details
  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    INCLUDE ICL_CUST_S OBJECT DOKU ID TX

    System Response

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICLCUST512 - (&1 lines) Policy product version is consistent ?

    The SAP error message ICLCUST512 typically indicates that there is an inconsistency in the policy product version within the SAP system. This error is often encountered in the context of insurance or financial services modules, particularly when dealing with policy management.

    Cause:

    The error message ICLCUST512 (&1 lines) suggests that there are multiple lines or entries in the system that are not aligned with the expected policy product version. This can occur due to several reasons, including:

    1. Data Migration Issues: If data has been migrated from another system, inconsistencies may arise if the product versions were not correctly mapped.
    2. Configuration Errors: Incorrect configuration of policy products or versions in the system can lead to mismatches.
    3. Versioning Problems: If a policy product version has been updated or changed, existing policies may still reference the old version, leading to inconsistencies.
    4. User Input Errors: Manual entry errors when creating or updating policies can also cause this issue.

    Solution:

    To resolve the ICLCUST512 error, you can follow these steps:

    1. Check Policy Product Versions: Review the policy product versions in the system to ensure they are correctly configured and consistent with the policies in question.
    2. Data Consistency Check: Run a consistency check on the policy data to identify any discrepancies between the policy records and the product versions.
    3. Update or Correct Entries: If you find any inconsistencies, update the affected policy records to reference the correct product version.
    4. Review Migration Processes: If the issue arose after a data migration, review the migration process to ensure that all product versions were correctly imported and mapped.
    5. Consult Documentation: Refer to SAP documentation or support notes related to policy management and product versioning for specific guidance on resolving this error.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with details of the error and the context in which it occurs.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., for policy management) that may help you navigate the system and resolve the issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the underlying cause of the ICLCUST512 error in your SAP system.

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