How To Fix ICLCUST356 - PolProd &1 &2 &3: You are not allowed to set the "For Subclaim" flag

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 356

• Message text: PolProd &1 &2 &3: You are not allowed to set the "For Subclaim" flag

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST356 - PolProd &1 &2 &3: You are not allowed to set the "For Subclaim" flag ?

  The SAP error message ICLCUST356 indicates that there is an issue with setting the "For Subclaim" flag in the context of a specific product or claim. This error typically arises in the SAP Claims Management module, particularly when dealing with subclaims in insurance or financial contexts.
  Cause:
  The error message suggests that the system has certain restrictions or validations in place that prevent the user from setting the "For Subclaim" flag for the specified product or claim. Common causes for this error include:
  
  
  Configuration Settings: The system may be configured in such a way that certain products or claims do not allow the "For Subclaim" flag to be set. This could be due to business rules or settings defined in the configuration.
  
  
  User Authorizations: The user attempting to set the flag may not have the necessary authorizations or roles assigned to perform this action.
  
  
  Claim Status: The status of the claim may not permit changes to the "For Subclaim" flag. For example, if the claim is already processed or in a closed state, modifications may be restricted.
  
  
  Product-Specific Rules: Certain products may have specific rules that prevent them from being marked as subclaims, based on the business logic implemented in the system.
  
  
  Solution:
  To resolve the ICLCUST356 error, consider the following steps:
  
  
  Check Configuration: Review the configuration settings related to claims and subclaims in the SAP system. Ensure that the product in question is allowed to have the "For Subclaim" flag set.
  
  
  Review User Authorizations: Verify that the user has the appropriate authorizations to modify the claim and set the "For Subclaim" flag. If necessary, consult with your SAP security team to adjust user roles.
  
  
  Claim Status Verification: Check the status of the claim. If the claim is in a state that does not allow modifications, you may need to change the status or take other actions to enable the flag.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for specific details on the product and claim types involved. This may provide insights into any restrictions or requirements.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  SAP Notes: Look for any relevant SAP Notes that may address this specific error message or provide guidance on configuration settings.
  Transaction Codes: Familiarize yourself with transaction codes related to claims management (e.g., ICLAIM, ICLM) to navigate the system effectively.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional context or solutions.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.