How To Fix ICLCUST298 - Benefit type &1 must not be used across coverage types

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 298

• Message text: Benefit type &1 must not be used across coverage types

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST298 - Benefit type &1 must not be used across coverage types ?

  The SAP error message ICLCUST298 indicates that a specific benefit type (denoted by &1) is being used in a way that is not allowed across different coverage types. This typically occurs in the context of SAP's Benefits Administration module, where different benefit types are associated with specific coverage types (e.g., health insurance, dental insurance, etc.).
  Cause:
  The error arises when:
  
  A benefit type is defined to be exclusive to a certain coverage type but is being applied to another coverage type.
  There may be configuration issues in the Benefits Administration settings where the benefit type is incorrectly assigned to multiple coverage types.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the Benefits Administration configuration settings in SAP.
  Verify the configuration of the benefit type in question. Ensure that it is correctly assigned to the intended coverage type and not mistakenly linked to others.
  
  
  
  Review Benefit Type Settings:
  
  Navigate to the benefit type settings and check the coverage type assignments.
  If the benefit type is meant to be exclusive to a specific coverage type, ensure that it is not being used in any other coverage type.
  
  
  
  Adjust Employee Benefits:
  
  If the error occurs during employee benefit enrollment or processing, review the employee's benefit selections.
  Ensure that the employee is not trying to enroll in a benefit that is not allowed for their coverage type.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on configuring benefit types and coverage types.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the changes by attempting to process the benefits again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring benefit types and coverage types.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP Benefits Administration to better understand the relationships between benefit types and coverage types.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.