How To Fix ICLCUST282 - Benefit type &2: No rejection reason specified

ICLCUST282 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 282

• Message text: Benefit type &2: No rejection reason specified

What causes this issue?

A rule has been defined in the <ZK>Rule</> field (claim control rule for
a rejection reason for the claim item). Using this rule, a rejection
reason for a claim item can be specified. However, you have not defined
a reason in the <ZK>Rejection Reason</> field.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Perform one of the following activities:
Enter a rejection reason for the claim item
Delete the entry in the <ZK>Rule</> field

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST282 - Benefit type &2: No rejection reason specified ?

  The SAP error message ICLCUST282 indicates that there is a missing rejection reason for a specific benefit type in the system. This error typically occurs in the context of benefits administration, particularly when processing claims or benefits that require a rejection reason to be specified.
  
  Cause:
  The error is triggered when:
  
  A benefit type (identified by &2 in the message) is being processed, but no rejection reason has been provided for a claim or benefit that is being rejected.
  The system requires a rejection reason to be specified for certain benefit types to ensure proper documentation and compliance with business rules.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the specific benefit type in the SAP system.
  Ensure that the rejection reasons are defined for the benefit type in question. This can usually be found in the customizing settings for benefits administration.
  
  
  
  Specify Rejection Reason:
  
  When processing the claim or