How To Fix ICLCUST279 - Claim control rule &1 not defined

ICLCUST279 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 279

• Message text: Claim control rule &1 not defined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Perform one of the following activities:
Delete the entry
Create claim control rule &V3& in customizing.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST279 - Claim control rule &1 not defined ?

  The SAP error message ICLCUST279, which states "Claim control rule &1 not defined," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is trying to reference a claim control rule that has not been defined in the system.
  
  Cause:
  
  Missing Configuration: The claim control rule referenced by the error message is not set up in the system. This could be due to a configuration oversight during the implementation or changes made to the system.
  Incorrect Rule Reference: The claim control rule ID being referenced may be incorrect or misspelled in the configuration or during the claim processing.
  Transport Issues: If the configuration was transported from another system (e.g., from a development to a production environment), the transport may not have included the necessary claim control rules.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for claim control rules in SAP. This is typically found under the Claims Management settings