How To Fix ICLCUST279 - Claim control rule &1 not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 279

• Message text: Claim control rule &1 not defined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Perform one of the following activities:
Delete the entry
Create claim control rule &V3& in customizing.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST279 - Claim control rule &1 not defined ?

  The SAP error message ICLCUST279, which states "Claim control rule &1 not defined," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is trying to reference a claim control rule that has not been defined in the system.
  Cause:
  
  Missing Configuration: The claim control rule referenced by the error message is not set up in the system. This could be due to a configuration oversight during the implementation or changes made to the system.
  Incorrect Rule Reference: The claim control rule ID being referenced may be incorrect or misspelled in the configuration or during the claim processing.
  Transport Issues: If the configuration was transported from another system (e.g., from a development to a production environment), the transport may not have included the necessary claim control rules.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for claim control rules in SAP. This is typically found under the Claims Management settings in the customizing (SPRO) transaction.
  Verify that the claim control rule with the specified ID exists and is correctly configured.
  
  
  
  Create or Modify the Rule:
  
  If the rule does not exist, you will need to create it. Define the necessary parameters and settings for the claim control rule.
  If the rule exists but is not configured correctly, make the necessary adjustments.
  
  
  
  Validate Input Data:
  
  Ensure that the claim processing transaction or program is referencing the correct claim control rule ID. Check for any typos or incorrect references.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included in the transport request.
  If needed, re-transport the missing configuration or manually create the rule in the target system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to claim control rules for any specific requirements or additional configuration steps that may be necessary.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for configuration, ICL01 for creating claim control rules, and ICL02 for modifying them.
  SAP Notes: Check SAP Notes for any known issues or updates related to claim control rules and error messages.
  Support: If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the ICLCUST279 error and ensure that the claim control rules are properly defined in your SAP system.