How To Fix ICLCUST265 - CovType &1: BenType &2: relevant for reserve limit, but no display

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 265

• Message text: CovType &1: BenType &2: relevant for reserve limit, but no display

What causes this issue?

In coverage type &V1& you have marked benefit type &v2& as being
relevant for the reserve limit check. However, this is not displayed in
the policy snapshot in the display of limits and deductibles, nor in the
"Contract overview". A benefit type that is used for the limit check is
normally so important that it should also be displayed in the contract
overview settings.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your settings.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST265 - CovType &1: BenType &2: relevant for reserve limit, but no display ?

  The SAP error message ICLCUST265 typically relates to issues in the configuration of insurance-related data, particularly in the context of reserve limits for benefits in the SAP Insurance module. This error indicates that there is a mismatch or a missing configuration for a specific combination of coverage type (CovType) and benefit type (BenType) that is supposed to be relevant for reserve limits but is not displaying correctly.
  Cause:
  
  Configuration Issues: The most common cause of this error is that the configuration for the specified coverage type and benefit type is incomplete or incorrect. This could mean that the necessary settings for reserve limits have not been defined in the system.
  Missing Entries: There may be missing entries in the relevant customizing tables that link the coverage type and benefit type to the reserve limit settings.
  Data Inconsistency: There could be inconsistencies in the data that prevent the system from displaying the relevant information.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the customizing settings in SAP (transaction SPRO) and navigate to the relevant area for insurance configuration.
  Verify that the coverage type and benefit type in question are correctly configured and that they are linked to the appropriate reserve limit settings.
  
  
  
  Maintain Entries:
  
  If you find that there are missing entries, you will need to create or update the necessary entries in the relevant customizing tables. This may involve defining the relationship between the coverage type, benefit type, and reserve limits.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help files related to insurance configuration to ensure that you are following the correct procedures for setting up reserve limits.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer appears and that the reserve limits are displayed correctly for the specified coverage and benefit types.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Seek Expert Help:
  
  If the issue persists, consider reaching out to your SAP support team or a consultant with expertise in SAP Insurance solutions for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) to help you navigate the configuration and data.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review the SAP Help Portal for detailed documentation on insurance configuration and reserve limits.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.