How To Fix ICLCUST190 - Higher-level benefit type &2 is not valid for subclaim type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 190

• Message text: Higher-level benefit type &2 is not valid for subclaim type &1

What causes this issue?

In coverage type &v1&, benefit type &v2& is marked as being "covered
depending on higher-level benefit type". However, coverage &v1& has no
higher-level benefit type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_F4 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST190 - Higher-level benefit type &2 is not valid for subclaim type &1 ?

  The SAP error message ICLCUST190 indicates that there is an issue with the configuration of benefit types and subclaim types in the SAP system, specifically within the context of the Insurance or Claims Management module. This error typically arises when a higher-level benefit type is not valid for the specified subclaim type.
  Cause:
  
  Configuration Issue: The higher-level benefit type defined in the system does not have a valid relationship with the specified subclaim type. This could be due to incorrect configuration in the customizing settings for benefits and claims.
  Data Entry Error: There may be a mistake in the data entry where the wrong benefit type or subclaim type is being used.
  Missing Customization: The necessary customization for the relationship between the benefit type and subclaim type may not have been set up in the system.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the customizing settings in SAP (Transaction SPRO).
  Go to the relevant section for Claims Management or Benefits Management.
  Verify the configuration for the relationship between the higher-level benefit type and the subclaim type. Ensure that the benefit type is correctly assigned to the subclaim type.
  
  
  
  Review Data Entry:
  
  Double-check the entries made in the transaction that triggered the error. Ensure that the correct benefit type and subclaim type are being used.
  If necessary, consult with the business process owner to confirm the correct values.
  
  
  
  Update Customization:
  
  If the relationship does not exist, you may need to create or update the customization to establish a valid link between the higher-level benefit type and the subclaim type.
  This may involve creating new entries or modifying existing ones in the relevant configuration tables.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) for further investigation.
  Documentation: Refer to SAP documentation or help files related to Claims Management and Benefits Management for detailed guidance on configuration.
  Support: If the issue persists after checking configurations and data entries, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the ICLCUST190 error and ensure that the benefit types and subclaim types are correctly configured in your SAP system.