How To Fix ICLCUST143 - Benefit type &1 unopenable coverage &2: Enter a name

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 143

• Message text: Benefit type &1 unopenable coverage &2: Enter a name

What causes this issue?

The name for coverage type &V3& in your logon language only consists of
blanks.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a name for unopenable coverage &V3&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST143 - Benefit type &1 unopenable coverage &2: Enter a name ?

  The SAP error message ICLCUST143 typically occurs in the context of the SAP Benefits Administration module, particularly when dealing with employee benefits and coverage types. This error indicates that there is an issue with a specific benefit type and coverage that is not properly configured or is missing required information.
  Cause:
  The error message "Benefit type &1 unopenable coverage &2: Enter a name" suggests that:
  
  The benefit type (represented by &1) is not properly set up in the system.
  The coverage type (represented by &2) associated with the benefit type is either not defined or lacks essential details, such as a name or description.
  There may be missing configuration settings in the benefits administration module that prevent the system from processing the benefit type and coverage correctly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the SAP Benefits Administration configuration settings.
  Verify that the benefit type (identified by &1) is correctly defined and active.
  Ensure that the coverage type (identified by &2) is also defined and has all required fields filled out, including a name or description.
  
  
  
  Maintain Coverage Information:
  
  Navigate to the relevant transaction codes (such as SPRO for configuration) to maintain the coverage type.
  Ensure that all mandatory fields are filled in, especially the name of the coverage.
  
  
  
  Review Customizations:
  
  If there are any customizations or enhancements related to the benefits module, review them to ensure they are not causing conflicts or issues with the standard configuration.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the configuration by attempting to access the benefit type and coverage again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring benefit types and coverage types.
  
  
  
  Seek Support:
  
  If the issue persists after checking the configuration, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in Benefits Administration.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO: For configuration settings.
  PA30: For maintaining employee benefits.
  PB10: For maintaining benefit types.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this error.
  
  
  User Roles: Ensure that the user attempting to access or modify the benefit type and coverage has the necessary authorizations to do so.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the ICLCUST143 error message in SAP.