How To Fix ICLCUST109 - (&1 lines) Damage categories are consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 109

• Message text: (&1 lines) Damage categories are consistent

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_CUST_S OBJECT DOKU ID TX

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST109 - (&1 lines) Damage categories are consistent ?

  The SAP error message ICLCUST109 typically relates to inconsistencies in damage categories within the context of the SAP Insurance module, particularly in the area of claims management. This error indicates that there are issues with the damage categories assigned to the claim or the related data.
  Cause:
  
  Inconsistent Damage Categories: The damage categories assigned to the claim may not match the expected values or may not be properly configured in the system.
  Configuration Issues: There may be a misconfiguration in the customizing settings for damage categories in the SAP system.
  Data Entry Errors: Incorrect data entry during the claim creation or processing can lead to inconsistencies.
  Missing Master Data: Required master data for damage categories may be missing or not properly maintained.
  
  Solution:
  
  Check Damage Categories: Review the damage categories assigned to the claim. Ensure that they are valid and consistent with the configuration in the system.
  Configuration Review: Go to the customizing settings in SAP (transaction SPRO) and verify the configuration for damage categories. Ensure that all necessary settings are correctly defined.
  Data Validation: Validate the data entered for the claim. Look for any discrepancies or errors in the input that could lead to this message.
  Master Data Maintenance: Ensure that all relevant master data for damage categories is correctly maintained and up to date.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on damage categories and their configuration.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), IL01 (Create Damage Category), IL02 (Change Damage Category), and IL03 (Display Damage Category).
  SAP Notes: Check for any SAP Notes related to ICLCUST109 for additional insights or patches that may address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLCUST109 error message in your SAP system.