How To Fix ICLCUST072 - Benefit type &1 object type &2: Type of evaluation &3 not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 072

• Message text: Benefit type &1 object type &2: Type of evaluation &3 not defined

What causes this issue?

You want to assign the evaluator type &V3& to the combination of benefit
type &v1& / object type &V2&, but evaluator type &V3& has not been
defined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Perform one of the following activities:
Delete the line with the assignment of evaluator type &V3&.
Create evaluator type &V3& (see below "Procedure for System
Administration").

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST072 - Benefit type &1 object type &2: Type of evaluation &3 not defined ?

  The SAP error message ICLCUST072 typically indicates that there is a configuration issue related to the benefit type and evaluation type in the SAP system, particularly in the context of the SAP Benefits Administration module. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  Undefined Evaluation Type: The error suggests that the evaluation type specified for a particular benefit type and object type is not defined in the system. This could happen if the configuration for benefits has not been completed correctly or if there are missing entries in the relevant customizing tables.
  Incorrect Configuration: The benefit type or object type may not be properly set up in the system, leading to the inability to find the corresponding evaluation type.
  Data Inconsistency: There may be inconsistencies in the data related to the benefit types or evaluation types, possibly due to changes in configuration or data migration issues.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the SAP Benefits Administration configuration settings (usually found in the SPRO transaction).
  Verify that the benefit type and object type in question are correctly defined.
  Ensure that the evaluation type is properly configured and linked to the benefit type.
  
  
  
  Define Evaluation Type:
  
  If the evaluation type is indeed missing, you will need to define it. This can typically be done in the customizing settings under the relevant section for benefits.
  Make sure to assign the correct evaluation type to the benefit type and object type.
  
  
  
  Review Customizing Tables:
  
  Check the relevant customizing tables (e.g., T5B0A, T5B0B) to ensure that all necessary entries are present and correctly configured.
  If you have access, you can use transaction codes like SE11 or SE16 to view and edit these tables.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the error no longer occurs. This may involve running the benefit calculation or processing the relevant employee records.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring benefits and evaluation types.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  Support: If the issue persists after checking the configuration, consider reaching out to SAP support or your internal SAP support team for further assistance.
  Training: Ensure that the personnel responsible for configuring benefits in SAP are adequately trained on the system and its configuration requirements.
  
  By following these steps, you should be able to resolve the ICLCUST072 error and ensure that your benefit types and evaluation types are correctly configured in SAP.