How To Fix ICLCUST062 - Damage category &1: Damage severity &2 has not been defined


ICLCUST062 - Overview

  • Message type: E = Error

  • Message class: ICLCUST - Checking Customizing Tables

  • Message number: 062

  • Message text: Damage category &1: Damage severity &2 has not been defined

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  • What causes this issue?

    You want to assign damage severity &v2& to damage category &V1&, but
    damage severity &v2& has not been defined.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Perform one of the following activities:
    Delete the row with the assignment of damage severity &v2& to damage
    category &V1&.
    Create damage severity &V2& an (see below "Procedure for System
    Administration".

    Procedure for System Administrators

    INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICLCUST062 - Damage category &1: Damage severity &2 has not been defined ?
    The SAP error message ICLCUST062 indicates that a specific damage category and severity level have not been defined in the system. This error typically arises in the context of the SAP Industry Solution for Insurance (IS-Insurance) or when dealing with claims management.
    
    Cause: The error occurs when: A damage category (e.g., type of damage) and its associated severity level (e.g., minor, major, critical) are referenced in a transaction or process, but they have not been configured in the system. The system is trying to process a claim or an incident that includes a damage category and severity that are not recognized.
    Solution: To resolve this error, you need to define the missing damage category and severity in the system. Here are the steps to do this: Access Customizing Settings: Go to the SAP Easy Access screen. Navigate to the customizing settings for the relevant module (e.g., Claims Management). Define Damage Categories: Use transaction code SPRO to access the SAP Reference IMG. Navigate

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