How To Fix ICLCUST050 - Subclaim type &1: Damage category &2 has not been defined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICLCUST - Checking Customizing Tables

  • Message number: 050

  • Message text: Subclaim type &1: Damage category &2 has not been defined

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  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    Delete the entry.
    Transport damage category &V2& from client 000 or to the Customizing
    client.
    Create damage category &V2&.
    INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICLCUST050 - Subclaim type &1: Damage category &2 has not been defined ?

    The SAP error message ICLCUST050 indicates that a specific subclaim type and damage category combination has not been defined in the system. This error typically arises in the context of claims management, particularly in the insurance or financial services modules of SAP.

    Cause:

    The error occurs when:

    1. A user attempts to process a subclaim of a certain type (indicated by &1) that is associated with a damage category (indicated by &2) that has not been configured in the system.
    2. The necessary configuration for the subclaim type and damage category is missing or incomplete in the Customizing settings.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Configuration:

      • Go to the SAP Customizing Implementation Guide (IMG).
      • Navigate to the relevant section for Claims Management (usually under Financial Services).
      • Look for the configuration settings related to subclaim types and damage categories.
      • Ensure that the subclaim type and damage category in question are defined correctly.
    2. Define Missing Entries:

      • If the subclaim type or damage category is missing, you will need to create or define it.
      • Make sure to assign the appropriate attributes and settings to the new entries.
    3. Validate Settings:

      • After making changes, validate the settings to ensure that they are correctly configured.
      • Test the process again to see if the error persists.
    4. Consult Documentation:

      • Refer to SAP documentation or help files for specific guidance on configuring subclaim types and damage categories.
    5. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in Claims Management.

    Related Information:

    • Transaction Codes: You may need to use specific transaction codes related to Claims Management to access the configuration settings.
    • User Roles: Ensure that you have the necessary authorizations to make changes in the configuration.
    • Testing Environment: It is advisable to test any changes in a development or testing environment before applying them to the production system to avoid disruptions.

    By following these steps, you should be able to resolve the ICLCUST050 error and ensure that the necessary configurations are in place for processing claims correctly.

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