How To Fix ICLCUST047 - Subclaim type &1: No name exists for claim status reason &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 047

• Message text: Subclaim type &1: No name exists for claim status reason &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST047 - Subclaim type &1: No name exists for claim status reason &2 ?

  The SAP error message ICLCUST047 indicates that there is a missing name for a specific claim status reason associated with a subclaim type in the Insurance Claims Management module. This error typically arises when the system is trying to process a claim, but it cannot find the necessary description or name for the specified claim status reason.
  Cause:
  
  Missing Configuration: The claim status reason has not been defined in the system for the specified subclaim type.
  Data Inconsistency: There may be inconsistencies in the configuration settings or data entries related to claim status reasons.
  Custom Development: If there are custom developments or enhancements, they might not have been properly configured to handle the claim status reasons.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for claim status reasons in the SAP system.
  Ensure that the claim status reason specified in the error message is defined and has a corresponding name.
  You can typically find this in the customizing settings under Claims Management > Claim Status > Define Claim Status Reasons.
  
  
  
  Define Missing Entries:
  
  If the claim status reason is missing, create a new entry for it, ensuring that it is linked to the appropriate subclaim type.
  Make sure to provide a meaningful name and description for the claim status reason.
  
  
  
  Review Subclaim Type Settings:
  
  Check the configuration for the subclaim type mentioned in the error message to ensure it is correctly set up to use the claim status reasons.
  
  
  
  Transport Requests:
  
  If changes were made in a development environment, ensure that they are transported to the production environment correctly.
  
  
  
  Testing:
  
  After making the necessary changes, test the claim processing again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or SE11 for data dictionary checks.
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring claim status reasons and subclaim types.
  Support: If the issue persists after checking the configuration, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the ICLCUST047 error and ensure that your claim processing works smoothly.