How To Fix ICLCUST015 - Coverage type &1: Top level benefit type does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 015

• Message text: Coverage type &1: Top level benefit type does not exist

What causes this issue?

In coverage type &V1& , a higher-level benefit type has been speciified
for benefit type &V2&. The higher-level benefit type has one of the
following errors:
It is not a permitted benefit type for coverage type ' &V1&'.
It is assigned itself to benefit type &V2& directly or indirectly. This
leads to an endless loop.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Perform one of the following activities:
Define the higher-level benefit type as a permitted benefit type
Choose a different higher-level benefit type

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST015 - Coverage type &1: Top level benefit type does not exist ?

  The SAP error message ICLCUST015 indicates that there is an issue with the configuration of coverage types in the SAP system, specifically that the top-level benefit type associated with a given coverage type does not exist. This error typically arises in the context of insurance or benefits management modules within SAP, such as SAP for Insurance or SAP Employee Central.
  Cause:
  
  Missing Configuration: The top-level benefit type that is referenced in the coverage type configuration is not defined in the system.
  Incorrect Mapping: There may be a mapping issue where the coverage type is incorrectly linked to a non-existent benefit type.
  Data Migration Issues: If data has been migrated from another system, it is possible that some benefit types were not migrated correctly or are missing.
  Custom Development: If there are custom developments or enhancements in the system, they may not be correctly referencing the existing benefit types.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for coverage types in the SAP system.
  Verify that the top-level benefit type is correctly defined and exists in the system.
  If it does not exist, create the necessary benefit type in the system.
  
  
  
  Review Mapping:
  
  Ensure that the coverage type is correctly mapped to the appropriate benefit type.
  If there are discrepancies, correct the mapping in the configuration.
  
  
  
  Data Validation:
  
  If the error occurred after a data migration, validate the data to ensure that all necessary benefit types were migrated.
  If any benefit types are missing, you may need to re-import or manually create them.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to coverage types and benefit types for any specific requirements or configurations that may be necessary.
  
  
  
  Testing:
  
  After making the necessary changes, test the configuration to ensure that the error no longer occurs.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or consulting with an SAP expert who specializes in the relevant module.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or SE11 (for data dictionary) to check the relevant tables and configurations.
  Tables: Familiarize yourself with relevant tables such as TICL_COVTYP (Coverage Types) and TICL_BENEFIT (Benefit Types) to understand the relationships and data structure.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional guidance on configuration.
  
  By following these steps, you should be able to identify and resolve the issue related to the ICLCUST015 error message in your SAP system.