How To Fix ICL_WF027 - Object category &1 is assigned to delegation category &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_WF - Workflow

• Message number: 027

• Message text: Object category &1 is assigned to delegation category &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_WF027 - Object category &1 is assigned to delegation category &2 ?

  The SAP error message ICL_WF027 indicates that there is a mismatch between the object category and the delegation category in the context of workflow management. This error typically arises in the SAP Claims Management module, particularly when dealing with workflows related to claims processing.
  Cause:
  The error occurs when an object category (e.g., a specific type of claim or document) is assigned to a delegation category that does not support it. This can happen due to configuration issues or incorrect assignments in the workflow settings.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for workflow configuration.
  Verify the assignments between object categories and delegation categories. Ensure that the object category in question is correctly assigned to a compatible delegation category.
  
  
  
  Adjust Assignments:
  
  If you find that the object category is incorrectly assigned, you may need to change the assignment to a valid delegation category that supports the object type.
  If necessary, create a new delegation category that can accommodate the object category.
  
  
  
  Review Workflow Definitions:
  
  Check the workflow definitions associated with the object category. Ensure that the workflow is designed to handle the specific object type and that all necessary steps are correctly defined.
  
  
  
  Test Changes:
  
  After making adjustments, test the workflow to ensure that the error no longer occurs. Create a test claim or object that uses the modified configuration to verify that it processes correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on object and delegation categories, as well as best practices for workflow configuration.
  
  
  
  Seek Support:
  
  If the issue persists after checking the configuration and making necessary adjustments, consider reaching out to SAP support or consulting with an SAP expert who specializes in workflow management.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SWDD (Workflow Builder) or SWI1 (Work Item Selection) to analyze and modify workflows.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Documentation: Review the SAP Help Portal for detailed information on workflow management and configuration.
  
  By following these steps, you should be able to identify the cause of the ICL_WF027 error and implement a solution to resolve it.