How To Fix ICL_WCOMP087 - &1-&2: More than one line with the same jurisdiction in status "New"

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_WCOMP - Workers Compensation

• Message number: 087

• Message text: &1-&2: More than one line with the same jurisdiction in status "New"

What causes this issue?

You tried to add a catalog item to the benefits catalog for Workers
Compensation. However, in the workbench there is already one or more
items with the status <ZK>New </>and with the same country and same
region of jurisdiction, as well as the same disability class.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Reject the existing catalog items.
Choose the required catalog item again and add it to the benefits
catalog.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_WCOMP087 - &1-&2: More than one line with the same jurisdiction in status "New" ?

  The SAP error message ICL_WCOMP087 indicates that there are multiple entries with the same jurisdiction in the status "New" within the context of a workers' compensation claim. This typically occurs in the context of managing claims, where jurisdictions are used to define the legal framework for handling claims based on the location of the incident or the employee.
  Cause:
  The error is caused by the presence of multiple records in the system that share the same jurisdiction and are marked as "New." This can happen due to:
  
  Duplicate Entries: There may have been an error in data entry, leading to the creation of duplicate records for the same jurisdiction.
  System Configuration Issues: Incorrect configuration in the system that allows for multiple entries to be created under the same jurisdiction.
  Data Migration Issues: If data was migrated from another system, it may have resulted in duplicates being created.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify Duplicate Records:
  
  Use transaction codes like SE16 or SE11 to access the relevant database tables (e.g., ICL_WCOMP) and identify the records that are causing the issue.
  Look for entries with the same jurisdiction and status "New."
  
  
  
  Delete or Update Duplicates:
  
  Once identified, you can either delete the duplicate records or update them to ensure that only one record remains in the "New" status for that jurisdiction.
  Ensure that you have the necessary authorizations to make these changes.
  
  
  
  Review Data Entry Processes:
  
  Review the processes for entering claims to prevent future duplicates. This may involve training staff or implementing validation checks in the system.
  
  
  
  Check System Configuration:
  
  If the issue persists, review the configuration settings related to workers' compensation claims to ensure that they are set up correctly to prevent duplicates.
  
  
  
  Consult Documentation or Support:
  
  If you are unable to resolve the issue, consult SAP documentation or reach out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1 (Create Claim), ICL2 (Change Claim), and ICL3 (Display Claim) to manage claims effectively.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that can resolve the issue.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to manage claims and prevent unauthorized changes that could lead to duplicates.
  
  By following these steps, you should be able to resolve the error and prevent it from occurring in the future.