How To Fix ICL_WCOMP083 - &1-&2: It is not possible to transfer rejected updates to the catalog

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_WCOMP - Workers Compensation

• Message number: 083

• Message text: &1-&2: It is not possible to transfer rejected updates to the catalog

What causes this issue?

You tried to transfer a data record that has the status <ZK>Rejected</>
to the benefits catalog. This is not possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a data record that has the status <ZK>New</>.
If you rejected a valid data record by mistake, contact your
administrator who is responsible for updating the benefit catalogs. The
administrator can import the update to the workbench again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_WCOMP083 - &1-&2: It is not possible to transfer rejected updates to the catalog ?

  The SAP error message ICL_WCOMP083 indicates that there is an issue with transferring rejected updates to the catalog in the context of the SAP Insurance Contract Management (ICM) module. This error typically arises when there are inconsistencies or problems with the data that is being processed.
  Causes:
  
  Data Inconsistencies: The updates being processed may contain data that does not meet the required criteria or is inconsistent with existing records in the catalog.
  Technical Issues: There may be technical issues such as database locks, connectivity problems, or issues with the update process itself.
  Configuration Errors: Incorrect configuration settings in the ICM module can lead to problems when trying to transfer updates.
  Authorization Issues: The user may not have the necessary authorizations to perform the update or transfer actions.
  
  Solutions:
  
  Check Data Validity: Review the data that is being processed for any inconsistencies or errors. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review Logs: Check the application logs and error logs for more detailed information about the specific cause of the error. This can provide insights into what went wrong during the update process.
  Reprocess Updates: If the updates were rejected due to temporary issues, try reprocessing them after resolving any identified problems.
  Configuration Review: Verify the configuration settings in the ICM module to ensure they are set up correctly. Consult with your SAP Basis or functional team if necessary.
  User Authorizations: Ensure that the user attempting to perform the update has the necessary authorizations. If not, work with your security team to grant the required permissions.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the ICM module for more details on data processing and error handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists and cannot be resolved internally, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.