How To Fix ICL_TICL130099 - &1 Internal claim type: &2 Damaged object - screen sequence definition

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_TICL130 - Error Messages for icl_where_used_gen

• Message number: 099

• Message text: &1 Internal claim type: &2 Damaged object - screen sequence definition

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_TICL130099 - &1 Internal claim type: &2 Damaged object - screen sequence definition ?

  The SAP error message ICL_TICL130099 typically indicates that there is a problem with the screen sequence definition for a specific internal claim type. This error can occur in the context of the SAP Claims Management module, particularly when the system is trying to process a claim and encounters an issue with the configuration of the screen sequence.
  Cause:
  The error message suggests that there is a "damaged object" related to the screen sequence definition for the specified internal claim type. This could be due to several reasons:
  
  Missing or Incomplete Configuration: The screen sequence for the claim type may not be properly defined or may be missing entirely.
  Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), there may have been issues during the transport process that led to incomplete or corrupted definitions.
  Custom Development: If there are custom developments or modifications related to the claim type, they may not be compatible with the current configuration.
  System Upgrade: After an upgrade, certain configurations may become obsolete or incompatible, leading to errors.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the Claims Management module in SAP.
  Verify the screen sequence definitions for the internal claim type specified in the error message.
  Ensure that all necessary screens and sequences are defined correctly.
  
  
  
  Recreate or Adjust Screen Sequences:
  
  If the screen sequence is missing or damaged, you may need to recreate it.
  Use transaction codes like SPRO to access the configuration and navigate to the relevant section for screen sequences.
  
  
  
  Transport Issues:
  
  If the issue arose after a transport, check the transport logs for any errors.
  You may need to re-transport the relevant configuration or manually adjust it in the target system.
  
  
  
  Check for Custom Code:
  
  If there are any custom enhancements or modifications, review them to ensure they are not causing conflicts with the standard configuration.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  
  
  
  Testing:
  
  After making changes, test the claim processing to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1 (Create Claim), ICL2 (Change Claim), and SPRO (SAP Reference IMG) for configuration.
  Documentation: Review SAP documentation related to Claims Management and screen sequence definitions for a better understanding of the configuration process.
  SAP Community: Engage with the SAP Community or forums for additional insights and experiences from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.