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Message type: E = Error
Message class: ICL_TICL130 - Error Messages for icl_where_used_gen
Message number: 095
Message text: Claim document: &1 internal claim type: &2 permitted manual claim doc.
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ICL_TICL130095
- Claim document: &1 internal claim type: &2 permitted manual claim doc. ?The SAP error message ICL_TICL130095 typically relates to issues with claim documents in the SAP Claims Management module. This error indicates that a specific claim document is not permitted for manual processing due to its internal claim type.
Cause:
The error can occur due to several reasons:
- Claim Type Restrictions: The internal claim type associated with the claim document may not be configured to allow manual processing. Certain claim types may be restricted to automated processing only.
- Configuration Issues: There may be configuration settings in the SAP system that dictate which claim types can be processed manually.
- User Authorizations: The user attempting to process the claim may not have the necessary authorizations to handle that specific claim type manually.
Solution:
To resolve this error, you can take the following steps:
Check Claim Type Configuration:
- Navigate to the configuration settings for claim types in the SAP system.
- Verify if the internal claim type associated with the claim document is set to allow manual processing. If not, you may need to adjust the configuration.
Review User Authorizations:
- Ensure that the user has the necessary authorizations to process the claim manually. This may involve checking roles and permissions assigned to the user in the SAP system.
Consult Documentation:
- Review SAP documentation or help resources related to Claims Management to understand the specific configurations and restrictions for claim types.
Contact SAP Support:
- If the issue persists after checking configurations and authorizations, consider reaching out to SAP support for further assistance. They can provide insights specific to your system configuration and help troubleshoot the issue.
Related Information:
ICL01
(Create Claim) or ICL02
(Change Claim).By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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