How To Fix ICL_TICL130048 - &1 Internal claim type: &2 Intl clm type: Permitted clm item rejctn rsn

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_TICL130 - Error Messages for icl_where_used_gen

• Message number: 048

• Message text: &1 Internal claim type: &2 Intl clm type: Permitted clm item rejctn rsn

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_TICL130048 - &1 Internal claim type: &2 Intl clm type: Permitted clm item rejctn rsn ?

  The SAP error message ICL_TICL130048 typically relates to issues with internal claim types and their associated rejection reasons in the context of claims processing within the SAP system. This error can occur in the Insurance Claims Management module when there is a mismatch or an invalid configuration related to claim items.
  Cause:
  The error message indicates that there is a problem with the internal claim type and the international claim type. Specifically, it suggests that a claim item has been rejected due to a reason that is not permitted for the specified claim type. This can happen due to several reasons, including:
  
  Configuration Issues: The claim type may not be properly configured in the system, leading to invalid rejection reasons being assigned.
  Data Inconsistencies: There may be inconsistencies in the data entered for the claim, such as incorrect claim item types or rejection reasons that do not align with the claim type.
  Business Rules: The business rules defined in the system may not allow certain claim items to be processed under the specified claim type.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for the internal claim type and the international claim type in the SAP system. Ensure that the rejection reasons are correctly assigned and permitted for the claim type in question.
  Navigate to the relevant customizing settings in the SAP system (usually found in the IMG under Claims Management) and verify the settings for claim types and rejection reasons.
  
  
  
  Validate Data:
  
  Check the data entered for the claim. Ensure that the claim items and their associated rejection reasons are valid and correspond to the configured claim types.
  Look for any discrepancies in the claim data that may lead to the rejection.
  
  
  
  Review Business Rules:
  
  Consult the business rules defined in the system to ensure that the claim item being processed is allowed under the specified claim type.
  If necessary, update the business rules to accommodate the claim item or rejection reason.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the error message and its implications. This can provide additional insights into the configuration and data requirements.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support or your internal SAP team for further assistance. They may have additional tools or insights to diagnose and resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims management, such as ICL01 (Create Claim) and ICL02 (Change Claim).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.