How To Fix ICL_TICL130024 - Task: &1 claim type: &2 permitted manual activity

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_TICL130 - Error Messages for icl_where_used_gen

• Message number: 024

• Message text: Task: &1 claim type: &2 permitted manual activity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_TICL130024 - Task: &1 claim type: &2 permitted manual activity ?

  The SAP error message ICL_TICL130024 typically indicates that a certain manual activity is not permitted for a specific claim type in the context of the SAP Claims Management module. This error can arise when users attempt to perform an action that is restricted based on the configuration of the claim type or the status of the claim.
  Cause:
  
  Configuration Settings: The claim type may have specific settings that restrict certain manual activities. This could be due to business rules defined in the system.
  Claim Status: The status of the claim may not allow for the requested manual activity. For example, if a claim is in a "closed" status, certain actions may be restricted.
  User Authorizations: The user may not have the necessary authorizations to perform the manual activity on the specified claim type.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for the claim type in the SAP system. Ensure that the manual activity you are trying to perform is allowed for that claim type.
  
  Navigate to the relevant configuration settings in the SAP IMG (Implementation Guide) under Claims Management.
  Look for settings related to manual activities and claim types.
  
  
  
  Review Claim Status: Check the current status of the claim. If the claim is in a status that does not permit the activity, you may need to change the status or perform the action at a different stage in the claim lifecycle.
  
  
  User Authorizations: Verify that the user has the necessary authorizations to perform the manual activity. This can be done by checking the user's role assignments and authorization objects related to Claims Management.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the claim type and the associated manual activities. This can provide insights into what is permissible.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide updates related to Claims Management.
  Transaction Codes: Familiarize yourself with transaction codes related to Claims Management (e.g., ICLM for Claims Management) to navigate the system effectively.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.