Message type: E = Error
Message class: ICL_TICL130 - Error Messages for icl_where_used_gen
Message number: 020
Message text: Participant role: &1 transaction type: &2 permitted roles per trans.type
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The SAP error message ICL_TICL130020 typically relates to issues with participant roles and transaction types in the context of SAP's Insurance Contract Management (ICM) module. This error indicates that the specified participant role for a given transaction type is not permitted based on the configuration settings.
Cause: The error occurs when: A participant role (e.g., agent, broker, customer) is not correctly assigned or configured for the specified transaction type (e.g., claim, policy). The system is trying to process a transaction that requires a specific role that is not allowed for that transaction type. There may be missing or incorrect configuration in the customizing settings for roles and transaction types.
Solution: To resolve this error, you can take the following steps: Check Role Configuration: Go to the customizing settings in SAP (transaction code SPRO). Navigate to the relevant section for Insurance Contract Management. Verify the configuration for participant roles and ensure that the role you are trying to use is allowed for
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