How To Fix ICL_SUP062 - Saving of the entries in table TICL814 was unsuccessful

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SUP - Supplementary Reserves

• Message number: 062

• Message text: Saving of the entries in table TICL814 was unsuccessful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SUP062 - Saving of the entries in table TICL814 was unsuccessful ?

  The SAP error message ICL_SUP062, which indicates that the saving of entries in the table TICL814 was unsuccessful, typically occurs in the context of the SAP Claims Management module. This error can arise due to various reasons, including data inconsistencies, authorization issues, or database-related problems.
  Possible Causes:
  
  Data Inconsistencies: There may be issues with the data being processed, such as missing mandatory fields or invalid data formats.
  Authorization Issues: The user may not have the necessary permissions to perform the operation.
  Database Locking: The table may be locked by another transaction, preventing the current transaction from saving data.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the SAP application server.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing the error.
  
  Solutions:
  
  Check Data Validity: Review the data being entered or processed to ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Authorization Check: Verify that the user has the necessary authorizations to save entries in the TICL814 table. This can be done by checking the user's roles and authorizations in the SAP system.
  Database Locks: Use transaction codes like SM12 to check for any locks on the TICL814 table. If there are locks, you may need to wait for the other transaction to complete or, if appropriate, release the lock.
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the failure.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any underlying database issues or system errors.
  Debugging: If you have access to the development environment, you can debug the process to identify where the error is occurring in the code.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE37 (Function Module), and SE80 (Object Navigator) for further investigation.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Documentation: Review the SAP documentation for Claims Management to understand the expected behavior and data requirements for the TICL814 table.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, consider escalating the issue to SAP support for further assistance.