How To Fix ICL_SUP045 - Customizing data for determining history data is incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SUP - Supplementary Reserves

• Message number: 045

• Message text: Customizing data for determining history data is incomplete

What causes this issue?

The Customizing settings for determining history data are either
incomplete or non-existent.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SUP045 - Customizing data for determining history data is incomplete ?

  The SAP error message ICL_SUP045 indicates that there is incomplete customizing data for determining history data in the SAP system. This error typically arises in the context of the SAP Claims Management module, where historical data is required for processing claims.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Customizing Entries: The necessary customizing settings for the claims management module may not be fully configured. This could include missing entries in tables or configuration settings that are required for the system to determine historical data.
  
  
  Incorrect Configuration: There may be incorrect or inconsistent entries in the customizing settings that prevent the system from correctly interpreting the historical data.
  
  
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process that resulted in incomplete or missing data.
  
  
  Version Compatibility: If there are version mismatches between different components of the SAP system, it may lead to issues with the customizing data.
  
  
  Solution:
  To resolve the ICL_SUP045 error, you can take the following steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant sections for Claims Management.
  Verify that all necessary customizing entries are present and correctly configured. Pay special attention to the settings related to historical data determination.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help files related to Claims Management to ensure that you have completed all required steps for customizing.
  
  
  
  Transport Requests:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings. Ensure that all necessary customizing requests were successfully imported.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs. You can create test claims to verify that historical data is being determined correctly.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the customizing settings and applying any relevant notes, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO (to access the IMG) or ICL (to access Claims Management) to navigate to the relevant customizing areas.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Documentation: Review the SAP Help Portal for detailed documentation on Claims Management and customizing settings.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_SUP045 error in your SAP system.