How To Fix ICL_SUP031 - Select just one entry

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SUP - Supplementary Reserves

• Message number: 031

• Message text: Select just one entry

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SUP031 - Select just one entry ?

  The SAP error message ICL_SUP031: Select just one entry typically occurs in the context of the SAP Insurance Contract Management (ICM) module. This error indicates that the system expects the user to select only one entry from a list or table, but multiple entries have been selected instead.
  Cause:
  The primary cause of this error is that the user has attempted to perform an action that requires a single selection (such as editing, deleting, or processing a specific item) but has selected multiple items. This can happen in various scenarios, such as when working with contracts, claims, or other related data in the ICM module.
  Solution:
  To resolve the ICL_SUP031 error, follow these steps:
  
  
  Review Your Selection: Go back to the selection screen or list where the error occurred. Check the items you have selected.
  
  
  Select a Single Entry: Ensure that you only select one entry from the list. You can do this by clicking on the checkbox or radio button next to the desired entry, ensuring that no other entries are selected.
  
  
  Re-attempt the Action: After making the correct selection, try to perform the action again (e.g., editing, processing, etc.).
  
  
  Check for Filters: If you are using filters or search criteria, ensure that they are set correctly to limit the results to a manageable number, making it easier to select the desired entry.
  
  
  Related Information:
  
  User Training: If users frequently encounter this error, consider providing training on how to navigate the ICM module and make selections properly.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or updates related to this error message.
  System Configuration: In some cases, the configuration of the ICM module may need to be reviewed to ensure that it aligns with business processes and user expectations.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.