How To Fix ICL_SUBCL004 - Overruling reason &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SUBCL - Message Class for Subclaim

• Message number: 004

• Message text: Overruling reason &1 does not exist

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Perform one of the following activities:
Enter a different overruling reason.
Define overruling reason &v1& in IMG activity <ZK>Define Reasons for
Overruling Compensability</>.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SUBCL004 - Overruling reason &1 does not exist ?

  The SAP error message ICL_SUBCL004 indicates that an overruled reason specified in the system does not exist. This error typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims or similar processes.
  Cause:
  The error is triggered when:
  
  An attempt is made to use an overruled reason that has not been defined in the system.
  The overruled reason may have been deleted or not properly configured in the customizing settings.
  There may be a mismatch in the configuration or data entry, such as a typo or incorrect reference.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate to the relevant section for Claims Management and look for the configuration related to overruled reasons.
  Ensure that the overruled reason you are trying to use is defined in the system.
  
  
  
  Define Missing Overruling Reason:
  
  If the overruled reason does not exist, you will need to create it.
  In the customizing settings, find the option to define overruled reasons and add the missing entry.
  
  
  
  Verify Data Entry:
  
  Check the data entry where the error occurred. Ensure that the overruled reason is correctly entered without any typos or incorrect references.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or user manuals for your specific SAP version to understand how overruled reasons are managed.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), ICL1 (Create Claim), and ICL2 (Change Claim) to navigate through the claims management processes.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  User Roles: Ensure that the user has the appropriate roles and authorizations to access and modify the overruled reasons in the system.
  
  By following these steps, you should be able to identify and resolve the issue related to the ICL_SUBCL004 error message in SAP.