How To Fix ICL_SR109 - Receivable item 'X-&1-&2' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SR - FS-CM: Subrogation/Recovery

• Message number: 109

• Message text: Receivable item 'X-&1-&2' does not exist

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Correct the data for <DS:GLOS.AEB7229701C6D411A4980060B03C3B0E>Direct
Input</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SR109 - Receivable item 'X-&1-&2' does not exist ?

  The SAP error message ICL_SR109, which states "Receivable item 'X-&1-&2' does not exist," typically occurs in the context of the SAP Insurance Claims Management module. This error indicates that the system is unable to find a specific receivable item that is being referenced, which can happen for several reasons.
  Causes:
  
  Incorrect Item Reference: The item number or reference being used may be incorrect or malformed.
  Data Deletion: The receivable item may have been deleted or not created in the system.
  Incorrect Configuration: There may be configuration issues in the system that prevent the receivable item from being recognized.
  Timing Issues: The item may not yet be available in the system due to timing issues, such as delays in processing.
  Authorization Issues: The user may not have the necessary permissions to view or access the receivable item.
  
  Solutions:
  
  Verify Item Reference: Check the item reference 'X-&1-&2' to ensure it is correct. Look for any typos or formatting issues.
  Check Item Existence: Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., ICL_RECEIVABLES) to see if the item exists.
  Review Deletion Logs: If the item was deleted, check the deletion logs or consult with your SAP administrator to understand why it was removed.
  Configuration Review: Ensure that the configuration settings for receivables in the Insurance Claims Management module are correctly set up.
  User Authorization: Confirm that the user has the necessary authorizations to access the receivable item.
  Consult Documentation: Refer to SAP documentation or support notes related to the ICL module for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to ICL_SR109. SAP frequently updates their knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1, ICL2, and ICL3 for managing claims and receivables.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the ICL_SR109 error message.