How To Fix ICL_SR104 - Subrogation/recovery receivable &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SR - FS-CM: Subrogation/Recovery

• Message number: 104

• Message text: Subrogation/recovery receivable &1 does not exist

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Correct the data for <DS:GLOS.AEB7229701C6D411A4980060B03C3B0E>Direct
Input</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SR104 - Subrogation/recovery receivable &1 does not exist ?

  The SAP error message ICL_SR104 indicates that a subrogation or recovery receivable does not exist for the specified item. This error typically occurs in the context of insurance claims processing, where the system is trying to access a receivable that has not been created or does not exist in the database.
  Cause:
  
  Missing Receivable: The most common cause is that the subrogation or recovery receivable has not been created in the system. This could be due to a failure in the claims processing workflow or an oversight in data entry.
  Incorrect Reference: The reference number or identifier used to access the receivable may be incorrect or may not correspond to any existing records.
  Data Deletion: The receivable may have been deleted or archived, making it unavailable for the current transaction.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the creation or visibility of the receivable.
  
  Solution:
  
  Verify Receivable Creation: Check if the subrogation or recovery receivable has been created for the relevant claim. You can do this by navigating to the appropriate transaction or report in SAP that lists receivables.
  Check Input Data: Ensure that the reference number or identifier you are using is correct. Double-check for any typos or incorrect entries.
  Review Workflow: If the receivable should have been created automatically as part of a workflow, review the workflow logs to identify any errors or issues that may have occurred during processing.
  Consult with IT or SAP Support: If you suspect a configuration issue or if the receivable should exist but does not, consult with your IT department or SAP support team for further investigation.
  Create Receivable Manually: If necessary, and if you have the appropriate permissions, you may need to create the subrogation or recovery receivable manually in the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICLCLAIM (for claims management) or ICLREC (for recovery management) to navigate the system effectively.
  Documentation: Refer to SAP documentation or user manuals related to claims processing and receivables management for detailed guidance on handling subrogation and recovery processes.
  User Roles and Permissions: Ensure that you have the necessary roles and permissions to view and create receivables in the SAP system.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.