How To Fix ICL_SR050 - Program error: Incorrect subro/recovery receivable status. Create an OSS

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SR - FS-CM: Subrogation/Recovery

• Message number: 050

• Message text: Program error: Incorrect subro/recovery receivable status. Create an OSS

What causes this issue?

Program error: Erroneous subrogation/recovery receivable status

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_UEBER_OSS OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SR050 - Program error: Incorrect subro/recovery receivable status. Create an OSS ?

  The SAP error message ICL_SR050 indicates that there is an issue with the status of a subrogation or recovery receivable. This error typically arises in the context of the SAP Claims Management module, particularly when dealing with insurance claims and the associated receivables.
  Cause:
  The error can occur due to several reasons, including:
  
  Incorrect Status: The subrogation or recovery receivable may have an incorrect status that does not allow the system to process it further.
  Data Inconsistencies: There may be inconsistencies in the data related to the claim or the receivable, such as missing or incorrect entries.
  Configuration Issues: The configuration settings for the claims management module may not be set up correctly, leading to status-related errors.
  Business Logic Violations: The business rules defined in the system may not be satisfied, causing the system to reject the operation.
  
  Solution:
  To resolve the ICL_SR050 error, you can take the following steps:
  
  Check the Status: Review the status of the subrogation or recovery receivable in the system. Ensure that it is in a valid state for the operation you are trying to perform.
  Review Data Entries: Verify that all necessary data entries related to the claim and receivable are complete and accurate. Look for any missing or incorrect information.
  Configuration Review: Check the configuration settings in the Claims Management module to ensure they are set up correctly. This may involve consulting with your SAP Basis or configuration team.
  Consult Documentation: Refer to SAP documentation or notes related to the Claims Management module for any specific guidance on handling this error.
  Debugging: If you have access to debugging tools, you can analyze the program logic to identify where the error is being triggered.
  Create an OSS Message: If the issue persists and you cannot find a resolution, consider creating an OSS (Online Service System) message to SAP support. Provide them with detailed information about the error, including the steps to reproduce it, the relevant data, and any configuration settings.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the Claims Management module, such as ICLM (Claims Management) and ICLD (Claims Data).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the ICL_SR050 error effectively. If you need further assistance, reaching out to SAP support with a detailed OSS message is a good approach.